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Appointment Scheduling

Schedule across channels with human-in-the-loop approvals when needed

24/7
Booking Availability
20-30%
Industry No-Show Rate*
10-15%
Reduction with Reminders**
<30s
Average Booking Time

*Industry standard | **Automated reminder studies

Key Features

Smart Scheduling

AI checks availability and books appointments based on your calendar and preferences.

Auto Reminders

Automated SMS and email reminders reduce no-shows by up to 80%.

Rescheduling

Customers can reschedule or cancel appointments without calling your office.

Confirmations

Instant booking confirmations sent via email and SMS with calendar invites.

The Difference

Before DONNA

  • Phone tag wastes time for staff and customers
  • Double bookings and scheduling conflicts
  • High no-show rates hurt revenue
  • After-hours calls go to voicemail
  • Manual calendar management is error-prone

After DONNA

  • Customers book instantly via phone, chat, or web
  • Real-time calendar sync prevents conflicts
  • Automated reminders reduce no-shows by 80%
  • 24/7 booking availability increases appointments
  • AI manages your calendar automatically

Perfect For

Healthcare

  • Patient appointments
  • Consultation bookings
  • Follow-up scheduling
  • Telehealth sessions

Real Estate

  • Property showings
  • Client consultations
  • Open house RSVPs
  • Inspection scheduling

Services

  • Salon appointments
  • Spa bookings
  • Fitness classes
  • Consultation calls