DonnaBrain Knowledge Base
The operational knowledge layer that powers DONNA’s reasoning and actions
Key Features
Semantic Reasoning
Advanced AI that understands context, intent, and relationships between information.
Document Ingestion
Upload PDFs, Word docs, spreadsheets, and web pages to build your knowledge base.
Intelligent Search
Natural language search that finds relevant information even with imprecise queries.
Version Control
Track changes, rollback updates, and maintain multiple versions of your KB.
Access Control
Granular permissions to control who can view, edit, and manage knowledge.
Real-Time Updates
Changes to your KB are instantly reflected across all DONNA channels.
How DonnaBrain Works
Document Processing
- 1.Upload documents in any format (PDF, DOCX, TXT, HTML, etc.)
- 2.AI extracts and structures information automatically
- 3.Content is indexed with semantic embeddings
- 4.Knowledge becomes instantly searchable and usable
Semantic Search
Unlike traditional keyword search, DonnaBrain understands meaning and context:
Question:
"What's your refund policy?"
Finds:
Money-back guarantee, return procedures, cancellation terms
Supported Content Types
Documents
- • PDFs
- • Word docs
- • Text files
- • Spreadsheets
Web Content
- • Website pages
- • Help articles
- • Blog posts
- • FAQs
Structured Data
- • Product catalogs
- • Price lists
- • Databases
- • APIs
Media
- • Video transcripts
- • Audio files
- • Images with text
- • Presentations