Voice Receptionist

Multi-modal voice operations that route, schedule, and execute with human-in-the-loop controls

Key Features

Natural conversation with advanced speech recognition and synthesis for human-like interactions.

Smart call routing based on caller intent, urgency, and availability of your team.

Automatically book appointments, send confirmations, and manage your calendar.

Never miss a call. DONNA answers every call instantly, day or night.

Communicate with customers in their preferred language with real-time translation.

Every call is transcribed and logged with key insights and action items.

DONNA answers instantly

Understands caller needs

Retrieves relevant info

Provides accurate answer

Routes or schedules

A potential buyer calls asking about a property listing. DONNA:

•Answers questions about the property using listing details from the knowledge base
•Schedules a showing based on agent availability
•Sends confirmation email and SMS with directions
•Logs the lead in your CRM with call transcript and intent